Replacing our old Pella windows was long overdue. Pella’s sales representative, Travis did a fantastic job of explaining the benefits of the new Pella windows including a visit to the local Pella display center. Within two visits we signed the contract. The windows arrived sooner than anticipated and the installation team did a great job of switching them out. Quick and tidy! We would highly recommend Pella to anyone looking for high end quality replacement windows.
Linda Dabbs
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July 02, 2024
Everyone I dealt with during the process was very pleasant and professional to work with. The windows look fabulous. I highly recommend giving them an opportunity to show you a company that strives to provide excellent service and product.
Erica McDowell
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August 31, 2024
Overall we had a good experience with Pella and are pleased with our windows. Our sales rep Alex was very knowledgeable. The window offered by Pella more closely matched our existing windows and we feel like the Pella product has contributed to the energy efficiency of our home. I am only giving 4 stars as the ordering to installation process took substantially longer than what was quoted in our contract and they required full payment before any work was done.
Chris Walsh
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November 10, 2023
I highly recommend going with Pella and Chris Thomas. We had new windows installed in our Carolina Room in Pinehurst and were very impressed by the quality of work, professionalism, friendliness, and the final results. Chris was very responsive and always quick to help. Jimmy Patteson, the installer, was exceptional. I would HIGHLY recommend him for any job – outstanding! We had a painter come over afterward, and he said it was the best work he had ever seen and wanted Jimmy's name and number. We will be working again with Chris and Jimmy in the future. Keep up the great work!
Ann Mattern
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August 07, 2024
Charlie came out multiple times over the course of several months while we were deciding what we wanted to do with our windows. He is so personable and friendly - and he likes dogs! Honestly, that did make it easier to walk around the house and show him our windows... And no high pressure - he was perfectly fine giving us all the time we needed. I highly recommend Charlie and we're looking forward to having our new windows installed!
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Replacing our old Pella windows was long overdue. Pella’s sales representative, Travis did a fantastic job of explaining the benefits of the new Pella windows including a visit to the local Pella display center. Within two visits we signed the contract. The windows arrived sooner than anticipated and the installation team did a great job of switching them out. Quick and tidy! We would highly recommend Pella to anyone looking for high end quality replacement windows.
Everyone I dealt with during the process was very pleasant and professional to work with. The windows look fabulous. I highly recommend giving them an opportunity to show you a company that strives to provide excellent service and product.
Overall we had a good experience with Pella and are pleased with our windows. Our sales rep Alex was very knowledgeable. The window offered by Pella more closely matched our existing windows and we feel like the Pella product has contributed to the energy efficiency of our home. I am only giving 4 stars as the ordering to installation process took substantially longer than what was quoted in our contract and they required full payment before any work was done.
I highly recommend going with Pella and Chris Thomas. We had new windows installed in our Carolina Room in Pinehurst and were very impressed by the quality of work, professionalism, friendliness, and the final results. Chris was very responsive and always quick to help. Jimmy Patteson, the installer, was exceptional. I would HIGHLY recommend him for any job – outstanding! We had a painter come over afterward, and he said it was the best work he had ever seen and wanted Jimmy's name and number. We will be working again with Chris and Jimmy in the future. Keep up the great work!
Charlie came out multiple times over the course of several months while we were deciding what we wanted to do with our windows. He is so personable and friendly - and he likes dogs! Honestly, that did make it easier to walk around the house and show him our windows... And no high pressure - he was perfectly fine giving us all the time we needed. I highly recommend Charlie and we're looking forward to having our new windows installed!