Feazel provided great customer service. Everyone I dealt with Jerry Farrel, PM and Mercedes Mercer, Sales Mgr were friendly, reliable, and responsive.
The service was fine professionally and promptly, with updates throughout the process.
The roof looks fantastic and the yard was thoroughly cleaned up by the installers.
Big thanks for Mercedes for helping us get through the insurance process.
We are happy with our new roof and will definitely recommend Feazel to others.
paul Taylor
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June 12, 2024
I was connected with Feazel through Angie and as soon as I met Drew Velez and he began talking to me I felt the professionalism of the company through his explanation of the work they have done and his understanding of my needs. I never felt pressured or rushed to make a decision, the entire contract portion was very smooth and stress-free. I have added several photos showing the siding job after they were done and some after it was painted. The project manager Dustin Johnson had reached out to me before the start of the project and kept me up to date with the process and time-line of the project. Dustin's crew is amazing at what they do, they kept the area clean while working and before they left for the day, they even brought some unseen issues to my attention before continuing, allowing me time to work with Dustin to work things out. I have a few other siding jobs to get done and I know now that I can skip the search for a good company that I can trust because Feazel Roofing will be my choice of contractor. I also want to say that if you have a siding job you will not be disappointed if you choose Feazel Roofing for the job or any other of their exterior services they offer.
wylial
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July 18, 2024
Feazel Roofing just replaced the 30 plus year old roof on our house. It looks great! The project manager, Jerry Ferrall, did an excellent job of keeping us informed of work progression and additional rot discovery via texts and photos. He told us they would arrive at 6 am and they did. The whole crew were very friendly, respectful and professional. We are very pleased with the job.
Adam Connor
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June 21, 2024
Jerry Farrell PM and his crew were excellent 👌. He and his team performed an excellent quality install. They were clean, professional fast and provided continuous updates throughout the process.
Our sales rep Ruben was also excellent and responded promptly to any questions/concerns we had a long the way.
I will not hesitate to utilize their services for any future projects I have.
Plaza Cafe
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June 10, 2024
Jerry Farrell, the project manager made our roof replacement a seamless process. Very professional and thorough and will work with you on everything. Thanks for a great job:- Ravinder Kaur
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5417 S Miami Blvd, Durham, NC 27703, USA
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Feazel provided great customer service. Everyone I dealt with Jerry Farrel, PM and Mercedes Mercer, Sales Mgr were friendly, reliable, and responsive. The service was fine professionally and promptly, with updates throughout the process. The roof looks fantastic and the yard was thoroughly cleaned up by the installers. Big thanks for Mercedes for helping us get through the insurance process. We are happy with our new roof and will definitely recommend Feazel to others.
I was connected with Feazel through Angie and as soon as I met Drew Velez and he began talking to me I felt the professionalism of the company through his explanation of the work they have done and his understanding of my needs. I never felt pressured or rushed to make a decision, the entire contract portion was very smooth and stress-free. I have added several photos showing the siding job after they were done and some after it was painted. The project manager Dustin Johnson had reached out to me before the start of the project and kept me up to date with the process and time-line of the project. Dustin's crew is amazing at what they do, they kept the area clean while working and before they left for the day, they even brought some unseen issues to my attention before continuing, allowing me time to work with Dustin to work things out. I have a few other siding jobs to get done and I know now that I can skip the search for a good company that I can trust because Feazel Roofing will be my choice of contractor. I also want to say that if you have a siding job you will not be disappointed if you choose Feazel Roofing for the job or any other of their exterior services they offer.
Feazel Roofing just replaced the 30 plus year old roof on our house. It looks great! The project manager, Jerry Ferrall, did an excellent job of keeping us informed of work progression and additional rot discovery via texts and photos. He told us they would arrive at 6 am and they did. The whole crew were very friendly, respectful and professional. We are very pleased with the job.
Jerry Farrell PM and his crew were excellent 👌. He and his team performed an excellent quality install. They were clean, professional fast and provided continuous updates throughout the process. Our sales rep Ruben was also excellent and responded promptly to any questions/concerns we had a long the way. I will not hesitate to utilize their services for any future projects I have.
Jerry Farrell, the project manager made our roof replacement a seamless process. Very professional and thorough and will work with you on everything. Thanks for a great job:- Ravinder Kaur