Very pleased with the results and the look of the new roof.
James and his team delivered as promised. On time and exactly with the material given during the estimate. All the screws were drilled in line and uniform to each other. You can tell alot of care was taken to go the extra step to make sure the roof last as long as possible. The colored matches perfect to the metal roof on my shop. Really bringing them together.
The clean up work was awesome. They took extra care to make sure there were no nails left behind for my dog to step on. Highly recommended for sure
Jeffrey Clemens
-
July 11, 2023
Jim and his crew created a beautiful and unique look and finish for our roof.
Installed the Interlock musket gray slate over an existing asphalt roof.
Lots of valleys, multiple ridge lines, 4 skylights, some soffit and fascia repair and gutter remounting as well as new gutter guards. We are very pleased and expect to never have to replace a roof again.
With all of the rain in June and already in July 2023 all seems great and we think the metal roof with the thermal underpayment is actually quieter in the rain.
We definitely recommend!
Anita Toney
-
February 08, 2024
I desired a top of the line roof, reasonable cost and excellent service. Considered several companies and found James Brougham at Metal Roof NC. We now have a beautiful roof that I’m certain will serve us well for many years. Our experience could not have been any better. Thank you to James and his great crew.
Joel Bowen
-
December 22, 2020
I’m updating my previous review.
Mr. Brougham installed a metal roof on our house 2 years ago. It leaked twice a few months after installation, and he came to fix the problem. Because of these leaks on a brand new roof, we had a licensed roofing inspector examine the roof. He advised that it should be removed and predicted that further damage would occur within a few years as the product and installation were of poor quality as you can see from the pictures.
The roofing inspector’s prediction was accurate! Ugghh!
We had the Metal Roof NC installed roof replaced a few days ago. You can see in the picture extensive water damage to the roof deck – it leaked that bad. That’s just one area. Only 2 years and significant damage!
I learned too late that the product warranty (that does not match the contract I signed) only covers the paint on the panels, not the panels themselves.
_______________________________________________________
Hiring James Brougham, Everlast Improvements, dba Metal Roof NC, to replace our roof was the WORST decision. First, my signed contract states a product warranty of: “Lifetime, Limited Warranty, transferable, Non-prorated for materials BY manufacturer," but the agricultural grade(AG) panels installed only have a warranty of 40 yrs, for just the PAINT!
When Florence struck I didn't know the specifics of metal panels. If a business website & FB page says "Interlock" it's fair for laypeople to think that's what the sales person is talking about. The metal estimate was $1600 > than shingles, but I believed his spiel that spending extra $ now meant "never re-roof again." He even wrote the estimate on an Interlock card! Note: Metal Roof NC FB page didn't mention AG panels until 04/19.
Our contract also included installing a sun tunnel (provided by me), replacing/adding vents for toilet fans. We spent several weeks w/ sun tunnel domes “secured” (yes, ONE did LEAKED) by underlayment & tape because the workers couldn’t figure out how to install them.
The vent cap pictured was installed by James. A few days later in the bathroom cold water dropped on my head from a leak in my brand new roof.
Later when we referred to a Baker Roofing inspection about the sun tunnels being installed incorrectly, James blamed us b/c WE bought them, even though he, the so-called "roofing professional" installed them.
Listen, if I hire an electrician to install a fixture I purchase, but it's the wrong wattage, I expect them to TELL ME, not go ahead and install it.
> $7000 investment, no warranty on the panels w/2 leaks before it was 1 month old?
We did hire a licensed roofing contractor to inspect his work. The Baker Roofing inspector spent ~1 hr ON the roof & ANSWERING questions, followed up with a written report of his findings. A brand new metal roof installed so poorly that they recommended replacing it.
We sent James a copy & a letter asking him to honor the advertising for the product whose warranty is on our SIGNED contract. In response he scheduled an inspection from Triad Corrugated, w/
Anne Hartley
-
June 27, 2022
Another shout-out to James and his company for outstanding service! We have an Interlocking Metal Roof which we love -- with an unrelated problematic stone chimney inside the house that goes up through the roof that causes leakage inside.
A little more than a year ago we engaged James to help up diagnose the source of the leak. He responded right way, wanting to be sure it was not the roof. Which it was not! He set up a chimney guy who came right away an applied a chimney seal treatment and we all hope for the best.
That served us well for a year but the torrential rains this year pushed the limits. Leaking started again. I reached out to James again and he was on it right away to set up sealing treatment with Camilo who spent 3 hours tediously applying a seal to all concrete between the stones. However this time, we talked about a part of a more permanent solution that was missing: a proper chimney cap. My husband had built one out of concrete many years ago and it had failed - which we discovered last year.
We asked James if he could help us with that and within 2 days he manufactured and installed the chimney cap shown below. The cap was clearly a missing piece that needed to be addressed. Having someone able to take care of that so efficiently was invaluable. Bring on the rains!
It is always great to share a positive and well deserved review. Thanks James and Camilo.
Our Address
5301 Hillsborough St #207, Raleigh, NC 27606, USA
Claim Listing: Metal Roof NC
Please Login or Register an Account to Claim Listing
Very pleased with the results and the look of the new roof. James and his team delivered as promised. On time and exactly with the material given during the estimate. All the screws were drilled in line and uniform to each other. You can tell alot of care was taken to go the extra step to make sure the roof last as long as possible. The colored matches perfect to the metal roof on my shop. Really bringing them together. The clean up work was awesome. They took extra care to make sure there were no nails left behind for my dog to step on. Highly recommended for sure
Jim and his crew created a beautiful and unique look and finish for our roof. Installed the Interlock musket gray slate over an existing asphalt roof. Lots of valleys, multiple ridge lines, 4 skylights, some soffit and fascia repair and gutter remounting as well as new gutter guards. We are very pleased and expect to never have to replace a roof again. With all of the rain in June and already in July 2023 all seems great and we think the metal roof with the thermal underpayment is actually quieter in the rain. We definitely recommend!
I desired a top of the line roof, reasonable cost and excellent service. Considered several companies and found James Brougham at Metal Roof NC. We now have a beautiful roof that I’m certain will serve us well for many years. Our experience could not have been any better. Thank you to James and his great crew.
I’m updating my previous review. Mr. Brougham installed a metal roof on our house 2 years ago. It leaked twice a few months after installation, and he came to fix the problem. Because of these leaks on a brand new roof, we had a licensed roofing inspector examine the roof. He advised that it should be removed and predicted that further damage would occur within a few years as the product and installation were of poor quality as you can see from the pictures. The roofing inspector’s prediction was accurate! Ugghh! We had the Metal Roof NC installed roof replaced a few days ago. You can see in the picture extensive water damage to the roof deck – it leaked that bad. That’s just one area. Only 2 years and significant damage! I learned too late that the product warranty (that does not match the contract I signed) only covers the paint on the panels, not the panels themselves. _______________________________________________________ Hiring James Brougham, Everlast Improvements, dba Metal Roof NC, to replace our roof was the WORST decision. First, my signed contract states a product warranty of: “Lifetime, Limited Warranty, transferable, Non-prorated for materials BY manufacturer," but the agricultural grade(AG) panels installed only have a warranty of 40 yrs, for just the PAINT! When Florence struck I didn't know the specifics of metal panels. If a business website & FB page says "Interlock" it's fair for laypeople to think that's what the sales person is talking about. The metal estimate was $1600 > than shingles, but I believed his spiel that spending extra $ now meant "never re-roof again." He even wrote the estimate on an Interlock card! Note: Metal Roof NC FB page didn't mention AG panels until 04/19. Our contract also included installing a sun tunnel (provided by me), replacing/adding vents for toilet fans. We spent several weeks w/ sun tunnel domes “secured” (yes, ONE did LEAKED) by underlayment & tape because the workers couldn’t figure out how to install them. The vent cap pictured was installed by James. A few days later in the bathroom cold water dropped on my head from a leak in my brand new roof. Later when we referred to a Baker Roofing inspection about the sun tunnels being installed incorrectly, James blamed us b/c WE bought them, even though he, the so-called "roofing professional" installed them. Listen, if I hire an electrician to install a fixture I purchase, but it's the wrong wattage, I expect them to TELL ME, not go ahead and install it. > $7000 investment, no warranty on the panels w/2 leaks before it was 1 month old? We did hire a licensed roofing contractor to inspect his work. The Baker Roofing inspector spent ~1 hr ON the roof & ANSWERING questions, followed up with a written report of his findings. A brand new metal roof installed so poorly that they recommended replacing it. We sent James a copy & a letter asking him to honor the advertising for the product whose warranty is on our SIGNED contract. In response he scheduled an inspection from Triad Corrugated, w/
Another shout-out to James and his company for outstanding service! We have an Interlocking Metal Roof which we love -- with an unrelated problematic stone chimney inside the house that goes up through the roof that causes leakage inside. A little more than a year ago we engaged James to help up diagnose the source of the leak. He responded right way, wanting to be sure it was not the roof. Which it was not! He set up a chimney guy who came right away an applied a chimney seal treatment and we all hope for the best. That served us well for a year but the torrential rains this year pushed the limits. Leaking started again. I reached out to James again and he was on it right away to set up sealing treatment with Camilo who spent 3 hours tediously applying a seal to all concrete between the stones. However this time, we talked about a part of a more permanent solution that was missing: a proper chimney cap. My husband had built one out of concrete many years ago and it had failed - which we discovered last year. We asked James if he could help us with that and within 2 days he manufactured and installed the chimney cap shown below. The cap was clearly a missing piece that needed to be addressed. Having someone able to take care of that so efficiently was invaluable. Bring on the rains! It is always great to share a positive and well deserved review. Thanks James and Camilo.